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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: February 5, 2026

Table of Contents

  • 1. Information We Collect
  • 2. How We Use Your Information
  • 3. Information Sharing
  • 4. Cookies
  • 5. Data Security
  • 6. Your Privacy Rights
  • 7. Data Retention
  • 8. Children's Privacy
  • 9. International Transfers
  • 10. AI-Powered Features
  • 11. Changes to This Policy
  • 12. Contact Us

Introduction

EZcontractPRO LLC ("we," "us," or "our") operates EZinvoicePRO and respects your privacy. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at ezinvoicepro.com.

Your Privacy Matters: We do not sell your personal information. We only collect what we need to provide our service, and we protect it with industry-standard security measures.

1. Information We Collect

Account Information

When you register for EZinvoicePRO, we collect:

  • Name and email address
  • Company name and business information
  • Phone number
  • Billing address and payment information

Usage Data

We automatically collect information about how you use the Service, including:

  • Pages visited and features used
  • Actions taken within the application
  • Time spent on pages
  • Error logs and performance data

Device Information

We collect device and connection information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Referring URLs

Your Business Data

When you use our Service, you may input information about your clients, invoices, quotes, purchase orders, expenses, and projects. This data belongs to you and is stored securely on your behalf.

AI Feature Data

When you use our AI-powered features (such as scope-of-work text enhancement or receipt scanning), we process only the specific text or image content you submit to those features. This data is sent to our AI service provider (OpenAI) for processing and is not used to train AI models.

2. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Create and manage your account, process transactions, and deliver the features you request
  • Process Payments: Handle subscription billing and send payment confirmations
  • Communicate: Send important service updates, security alerts, and support messages
  • Improve: Analyze usage patterns to enhance features and user experience
  • Support: Respond to your questions and resolve issues
  • Protect: Detect and prevent fraud, abuse, and security threats
  • Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only in these circumstances:

Service Providers

We work with trusted third-party companies that help us operate our Service:

  • Stripe — Payment processing
  • Square — Payment processing (optional)
  • SendGrid — Email delivery
  • OpenAI — AI-powered text enhancement and receipt scanning
  • Cloud hosting providers — Data storage and infrastructure
  • Analytics services — Usage analysis (anonymized)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose information when required by law, such as in response to a subpoena, court order, or government request.

Protection of Rights

We may share information to protect our rights, privacy, safety, or property, or that of our users or the public.

Business Transfers

If EZcontractPRO LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Cookies

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve performance and user experience

Types of Cookies We Use

  • Essential Cookies: Required for the Service to function (authentication, security)
  • Preference Cookies: Remember your settings and choices
  • Analytics Cookies: Help us understand usage patterns (anonymized)

We do not use cookies for third-party advertising or tracking across other websites.

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of our Service.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in Transit: All data transmitted between your browser and our servers is encrypted using SSL/TLS
  • Encryption at Rest: Sensitive data is encrypted in our databases
  • Access Controls: Strict authentication and authorization protocols
  • Regular Audits: Periodic security reviews and vulnerability assessments
  • Secure Infrastructure: Our servers are hosted in secure, SOC 2 compliant data centers
  • Backups: Regular automated backups to prevent data loss

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Export: Export your data in a portable format
  • Opt-Out: Unsubscribe from non-essential communications
  • Restriction: Request that we limit how we use your data

To exercise any of these rights, please contact us at support@ezinvoicepro.com.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. Note: We do not sell personal information.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Account Data

We retain your account information for the duration of your subscription plus 90 days after cancellation to allow for reactivation.

Usage Data

Aggregated, anonymized usage data may be retained indefinitely for analytics and improvement purposes.

Legal Requirements

Some information may be retained longer if required by law (e.g., financial records for tax purposes).

8. Children's Privacy

EZinvoicePRO is designed for business professionals and is not intended for use by children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

9. International Transfers

Your information is stored and processed in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located.

By using our Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. AI-Powered Features

EZinvoicePRO offers optional AI-powered features to enhance your productivity. This section describes how we handle data related to these features.

What AI Features We Offer

  • Scope-of-Work Enhancement: Transform brief descriptions into professional scope-of-work language for invoices and quotes
  • Receipt Scanner: Extract vendor, date, amount, and payment method from uploaded receipt images

How AI Data is Processed

  • AI features are powered by OpenAI and are optional — you choose when to use them
  • Only the specific text or image you submit is sent to OpenAI for processing
  • We do not send your client lists, financial records, personal information, or account data to AI services
  • AI-processed content is not used to train AI models

Data Segregation

AI features operate on separate code paths from your core business data. Your invoices, client information, and financial records are never automatically sent to AI services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you by email for material changes
  • Post a notice on our website

We encourage you to review this Privacy Policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

EZcontractPRO LLC

Email: support@ezinvoicepro.com

Website: ezinvoicepro.com

For privacy-specific inquiries, you may also reach us at privacy@ezinvoicepro.com.

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